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Application Crash on Load
http://bote2.square7.ch/forum/viewtopic.php?f=32&t=4913		 Page 1 of 1
Author:  hestershaun [ 11 May 2013, 19:11 ]
Post subject:  Application Crash on Load
Hi All,

I've downloaded Supremacy 20130203 from the forum, the application crashes on loading with the below error message. I'm assuming any error logs would be txt files and would be stored in the applications root directory, I looked for txt files and found none, so sorry can not give any additional error messages except what I've written. Any help/suggestions would be appreciated, I'm running Win7.

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: supremacyclient.exe
Problem Signature 02: 0.4.4782.27827
Problem Signature 03: 510ec837
Problem Signature 04: mscorlib
Problem Signature 05: 4.0.0.0
Problem Signature 06: 4ba1da6f
Problem Signature 07: 450f
Problem Signature 08: b8
Problem Signature 09: System.Security.Security
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 6153
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Author:  Kenneth_of_Borg [ 12 May 2013, 00:14 ]
Post subject:  Re: Application Crash on Load
First let me say welcome Shaun. It is great to have you here.

Thanks for the information. I am glad to see you are not running Windows 8 as we know there are issues with that. The lack of an error.txt file does suggest that the code never ran up to the point where it could record the error file. That early crash, as you pointed out, also suggest there could be a missing component that it needs to run. The first thing that comes to mind is a missing class from the .Net library. I had thought Windows 7 had .Net but there could be something that is out of date there. I believe the current build runs on .Net 4 so you might need to upgrade. I do not know if that is what that message you did get relates to.

If that does not work some of the people around here know more about it than I do.
Again, welcome and I hope this helps.
Author:  hestershaun [ 12 May 2013, 00:23 ]
Post subject:  Re: Application Crash on Load
Thanks for the welcome.

Windows 8 issues, join the long list.

I have .net 4 installed not sure which exact release, I'm not at my machine at the minute, but definitely have a version of .net framework 4. Anything else I can check?
Author:  Captain Bashir [ 12 May 2013, 05:03 ]
Post subject:  Re: Application Crash on Load
I believe the following is the list that needs installing. At least that's what I have in my records.
dotNetFx40_Full_x86_x64
dxwebsetup
vcredist_x86
xnafx31_redist
XnaPatch
Author:  VinculumOne [ 12 May 2013, 08:33 ]
Post subject:  Re: Application Crash on Load
Kenneth_of_Borg wrote:
I am glad to see you are not running Windows 8 as we know there are issues with that.

Are there? I did not notice any on my win8 x64 install when we played.

Kenneth_of_Borg wrote:
I had thought Windows 7 had .Net but there could be something that is out of date there.

Think it has .Net 4, but win7 misses .Net 2 and 3.5. They are not part of .Net 4, dunno if Supremacy relies on them too.
Author:  hestershaun [ 12 May 2013, 12:20 ]
Post subject:  Re: Application Crash on Load
Win7 has .net 3.5 but the feature is not always installed. So I have 3.5 and 4 don't have 2.

I don't have the xnapatch, do you have a link for it? I have everything else.
Author:  Kenneth_of_Borg [ 12 May 2013, 14:13 ]
Post subject:  Re: Application Crash on Load
VinculumOne wrote:
Kenneth_of_Borg wrote:
I am glad to see you are not running Windows 8 as we know there are issues with that.

Are there? I did not notice any on my win8 x64 install when we played.

Kenneth_of_Borg wrote:
I had thought Windows 7 had .Net but there could be something that is out of date there.

Think it has .Net 4, but win7 misses .Net 2 and 3.5. They are not part of .Net 4, dunno if Supremacy relies on them too.


We had someone using Windows 8 with issues. Going back to Windows 7 removed the problem but we never knew the exact nature of his problem.
Author:  Kenneth_of_Borg [ 12 May 2013, 17:04 ]
Post subject:  Re: Application Crash on Load
hestershaun wrote:
Win7 has .net 3.5 but the feature is not always installed. So I have 3.5 and 4 don't have 2.

I don't have the xnapatch, do you have a link for it? I have everything else.


Would this help
http://ltrees.codeplex.com/workitem/10052
Author:  Iceman [ 13 May 2013, 12:25 ]
Post subject:  Re: Application Crash on Load
Do you have the DirectX redistributable?

Make sure you have all the pre-reqs:

viewtopic.php?f=13&t=4797
Author:  hestershaun [ 13 May 2013, 12:43 ]
Post subject:  Re: Application Crash on Load
Do you have the DirectX redistributable?

NO, will have shortly, although just to note this isn't on the list of pre-reqs

•The Microsoft .NET Framework 4.0 (note: you want the full framework, not the "Client Profile"; after it's installed, you should see both the "Client Profile" and "Extended Profile" listed in your control panel)
•Microsoft DirectX Runtime
•Microsoft XNA Framework v3.1 Redistributable
•Microsoft Visual C++ 2008 Redistributable
•Microsoft Visual C++ 2010 Redistributable

I have all the above installed, I'll shortly have the directx redis, downloading now.

Attachments:
InstalledPrograms.jpg
InstalledPrograms.jpg [ 175.51 KiB | Viewed 12161 times ]
Author:  hestershaun [ 13 May 2013, 12:48 ]
Post subject:  Re: Application Crash on Load
Sorry still no joy, guys any ideas, I'm dying to try out this game!

Attachments:
AppCrash.jpg
AppCrash.jpg [ 69.58 KiB | Viewed 12161 times ]
Author:  Captain Bashir [ 13 May 2013, 21:13 ]
Post subject:  Re: Application Crash on Load
How far are you getting before crashing now?
Author:  hestershaun [ 13 May 2013, 21:16 ]
Post subject:  Re: Application Crash on Load
Double click on SupremacyClient.exe and the next thing to appear is the error message previously posted.

So not very far.
Author:  Kenneth_of_Borg [ 13 May 2013, 21:38 ]
Post subject:  Re: Application Crash on Load
We will be testing a different teams re-coding of the original BOTF that is available. I will try to pass that information on as it becomes available. With luck it will run on your system.
:bolian:
Author:  Captain Bashir [ 14 May 2013, 02:40 ]
Post subject:  Re: Application Crash on Load
Really Kenneth? That next week? Sorry hestershaun, I wish I could help you. Actually, I did think of something. It may not be the compatibility with Windows 7. It crashes like that sometimes if part of the data set is missing. Although, If you downloaded a Zip file, it should all be there.
Author:  hestershaun [ 14 May 2013, 03:00 ]
Post subject:  Re: Application Crash on Load
I did try the following versions

SupremacyTest_20130203
SupremacyTest_20130131b
SupremacyTest_20130101

All with the exact same problem, there has to something wrong with my pc setup but for the life of me I can not figure out what. I tried disabling uac all together but that didn't work either.
Author:  VinculumOne [ 14 May 2013, 07:40 ]
Post subject:  Re: Application Crash on Load
according to http://mrpfister.com/programming/demyst ... -messages/ (found in google) that crash was by .NET4.0 and you can identify method and offset in IL code by Problem signature 7 and 8 (not that I could make use of it)

what's causing the issue I dunno either
you might try to run with admin rights, or reinstall .NET4 or continue to search google
also some security software might interfere for some reason
in the end try get it run on another system and reinstall your's eventually

EDIT: oh, missed your problem signiture 9 you posted, sry
Problem Signature 09: System.Security.Security
so it MUST be a security issue of not gaining the rights to perform a necessary action
so again try to run with admin rights and check any firewall or other security software stuff that might interfere ;)

EDIT2: another idea, where did you extract? if in program files folder, this one does not allow to write files in win7 x64 / win8 x64, so try extract to a different folder

good luck & HTH
Author:  hestershaun [ 15 May 2013, 15:33 ]
Post subject:  Re: Application Crash on Load
When I saw the security message I then tried, the following.
Running from a folder on the desktop, then on a my e drive, then in my documents -> all no go
Then tried running as administrator from various locations -> no go
Disabled UAC all together, restart and try again -> no go

I have already uninstalled .Net 4 and reinstalled

If at first you don't succeed try another fix.

What I will try later is disconnect from network, uninstall my AV and then try, I'll let you know how I get on.
Author:  Kenneth_of_Borg [ 15 May 2013, 15:49 ]
Post subject:  Re: Application Crash on Load
hestershaun wrote:
When I saw the security message I then tried, the following.
Running from a folder on the desktop, then on a my e drive, then in my documents -> all no go
Then tried running as administrator from various locations -> no go
Disabled UAC all together, restart and try again -> no go

I have already uninstalled .Net 4 and reinstalled

If at first you don't succeed try another fix.

What I will try later is disconnect from network, uninstall my AV and then try, I'll let you know how I get on.

I do hope this works for you.
Author:  VinculumOne [ 15 May 2013, 16:15 ]
Post subject:  Re: Application Crash on Load
well I know the System.Security.Security exception. It IS caused by missing access rights. I just dunno which ones. Might be network or file access or just to set the process priority or something.
Author:  hestershaun [ 15 May 2013, 16:37 ]
Post subject:  Re: Application Crash on Load
Doubtful it's file access in this case, I have added the users, administrators, system groups to the file security tab and granted full access to all three groups.
Author:  reg [ 18 May 2013, 11:08 ]
Post subject:  Re: Application Crash on Load
@hesterhaun: I hope it already works? Did you already try to run Supremacy in Win7 compatibilty mode? http://supremacy.square7.ch/wiki/index. ... le=Problem
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