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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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Hi All,
I've downloaded Supremacy 20130203 from the forum, the application crashes on loading with the below error message. I'm assuming any error logs would be txt files and would be stored in the applications root directory, I looked for txt files and found none, so sorry can not give any additional error messages except what I've written. Any help/suggestions would be appreciated, I'm running Win7.
Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: supremacyclient.exe Problem Signature 02: 0.4.4782.27827 Problem Signature 03: 510ec837 Problem Signature 04: mscorlib Problem Signature 05: 4.0.0.0 Problem Signature 06: 4ba1da6f Problem Signature 07: 450f Problem Signature 08: b8 Problem Signature 09: System.Security.Security OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 6153 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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11 May 2013, 19:11 |
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Kenneth_of_Borg
Ship Engineer
Joined: 10 Jul 2006, 01:00 Posts: 5130 Location: Space is disease and danger, wrapped in darkness and silence!
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First let me say welcome Shaun. It is great to have you here.
Thanks for the information. I am glad to see you are not running Windows 8 as we know there are issues with that. The lack of an error.txt file does suggest that the code never ran up to the point where it could record the error file. That early crash, as you pointed out, also suggest there could be a missing component that it needs to run. The first thing that comes to mind is a missing class from the .Net library. I had thought Windows 7 had .Net but there could be something that is out of date there. I believe the current build runs on .Net 4 so you might need to upgrade. I do not know if that is what that message you did get relates to.
If that does not work some of the people around here know more about it than I do. Again, welcome and I hope this helps.
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12 May 2013, 00:14 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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Thanks for the welcome.
Windows 8 issues, join the long list.
I have .net 4 installed not sure which exact release, I'm not at my machine at the minute, but definitely have a version of .net framework 4. Anything else I can check?
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12 May 2013, 00:23 |
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Captain Bashir
Genetically Altered Manual Labourer
Joined: 17 Aug 2009, 01:31 Posts: 2083 Location: Passed out on the floor after math mistake discovered by Hawking
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I believe the following is the list that needs installing. At least that's what I have in my records. dotNetFx40_Full_x86_x64 dxwebsetup vcredist_x86 xnafx31_redist XnaPatch
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12 May 2013, 05:03 |
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VinculumOne
Lieutenant Junior Grade
Joined: 31 May 2012, 11:21 Posts: 195
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Kenneth_of_Borg wrote: I am glad to see you are not running Windows 8 as we know there are issues with that. Are there? I did not notice any on my win8 x64 install when we played. Kenneth_of_Borg wrote: I had thought Windows 7 had .Net but there could be something that is out of date there. Think it has .Net 4, but win7 misses .Net 2 and 3.5. They are not part of .Net 4, dunno if Supremacy relies on them too.
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12 May 2013, 08:33 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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Win7 has .net 3.5 but the feature is not always installed. So I have 3.5 and 4 don't have 2.
I don't have the xnapatch, do you have a link for it? I have everything else.
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12 May 2013, 12:20 |
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Kenneth_of_Borg
Ship Engineer
Joined: 10 Jul 2006, 01:00 Posts: 5130 Location: Space is disease and danger, wrapped in darkness and silence!
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VinculumOne wrote: Kenneth_of_Borg wrote: I am glad to see you are not running Windows 8 as we know there are issues with that. Are there? I did not notice any on my win8 x64 install when we played. Kenneth_of_Borg wrote: I had thought Windows 7 had .Net but there could be something that is out of date there. Think it has .Net 4, but win7 misses .Net 2 and 3.5. They are not part of .Net 4, dunno if Supremacy relies on them too. We had someone using Windows 8 with issues. Going back to Windows 7 removed the problem but we never knew the exact nature of his problem.
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12 May 2013, 14:13 |
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Kenneth_of_Borg
Ship Engineer
Joined: 10 Jul 2006, 01:00 Posts: 5130 Location: Space is disease and danger, wrapped in darkness and silence!
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hestershaun wrote: Win7 has .net 3.5 but the feature is not always installed. So I have 3.5 and 4 don't have 2.
I don't have the xnapatch, do you have a link for it? I have everything else. Would this help http://ltrees.codeplex.com/workitem/10052
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12 May 2013, 17:04 |
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Iceman
Admiral
Joined: 14 Jan 2009, 10:17 Posts: 2042
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Do you have the DirectX redistributable? Make sure you have all the pre-reqs: viewtopic.php?f=13&t=4797
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13 May 2013, 12:25 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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Do you have the DirectX redistributable?
NO, will have shortly, although just to note this isn't on the list of pre-reqs
•The Microsoft .NET Framework 4.0 (note: you want the full framework, not the "Client Profile"; after it's installed, you should see both the "Client Profile" and "Extended Profile" listed in your control panel) •Microsoft DirectX Runtime •Microsoft XNA Framework v3.1 Redistributable •Microsoft Visual C++ 2008 Redistributable •Microsoft Visual C++ 2010 Redistributable
I have all the above installed, I'll shortly have the directx redis, downloading now.
Attachments:
InstalledPrograms.jpg [ 175.51 KiB | Viewed 12074 times ]
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13 May 2013, 12:43 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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Sorry still no joy, guys any ideas, I'm dying to try out this game!
Attachments:
AppCrash.jpg [ 69.58 KiB | Viewed 12074 times ]
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13 May 2013, 12:48 |
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Captain Bashir
Genetically Altered Manual Labourer
Joined: 17 Aug 2009, 01:31 Posts: 2083 Location: Passed out on the floor after math mistake discovered by Hawking
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How far are you getting before crashing now?
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13 May 2013, 21:13 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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Double click on SupremacyClient.exe and the next thing to appear is the error message previously posted.
So not very far.
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13 May 2013, 21:16 |
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Kenneth_of_Borg
Ship Engineer
Joined: 10 Jul 2006, 01:00 Posts: 5130 Location: Space is disease and danger, wrapped in darkness and silence!
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We will be testing a different teams re-coding of the original BOTF that is available. I will try to pass that information on as it becomes available. With luck it will run on your system.
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13 May 2013, 21:38 |
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Captain Bashir
Genetically Altered Manual Labourer
Joined: 17 Aug 2009, 01:31 Posts: 2083 Location: Passed out on the floor after math mistake discovered by Hawking
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Really Kenneth? That next week? Sorry hestershaun, I wish I could help you. Actually, I did think of something. It may not be the compatibility with Windows 7. It crashes like that sometimes if part of the data set is missing. Although, If you downloaded a Zip file, it should all be there.
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14 May 2013, 02:40 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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I did try the following versions
SupremacyTest_20130203 SupremacyTest_20130131b SupremacyTest_20130101
All with the exact same problem, there has to something wrong with my pc setup but for the life of me I can not figure out what. I tried disabling uac all together but that didn't work either.
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14 May 2013, 03:00 |
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VinculumOne
Lieutenant Junior Grade
Joined: 31 May 2012, 11:21 Posts: 195
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according to http://mrpfister.com/programming/demyst ... -messages/ (found in google) that crash was by .NET4.0 and you can identify method and offset in IL code by Problem signature 7 and 8 (not that I could make use of it) what's causing the issue I dunno either you might try to run with admin rights, or reinstall .NET4 or continue to search google also some security software might interfere for some reason in the end try get it run on another system and reinstall your's eventually EDIT: oh, missed your problem signiture 9 you posted, sry Problem Signature 09: System.Security.Security so it MUST be a security issue of not gaining the rights to perform a necessary action so again try to run with admin rights and check any firewall or other security software stuff that might interfere EDIT2: another idea, where did you extract? if in program files folder, this one does not allow to write files in win7 x64 / win8 x64, so try extract to a different folder good luck & HTH
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14 May 2013, 07:40 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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When I saw the security message I then tried, the following. Running from a folder on the desktop, then on a my e drive, then in my documents -> all no go Then tried running as administrator from various locations -> no go Disabled UAC all together, restart and try again -> no go
I have already uninstalled .Net 4 and reinstalled
If at first you don't succeed try another fix.
What I will try later is disconnect from network, uninstall my AV and then try, I'll let you know how I get on.
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15 May 2013, 15:33 |
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Kenneth_of_Borg
Ship Engineer
Joined: 10 Jul 2006, 01:00 Posts: 5130 Location: Space is disease and danger, wrapped in darkness and silence!
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hestershaun wrote: When I saw the security message I then tried, the following. Running from a folder on the desktop, then on a my e drive, then in my documents -> all no go Then tried running as administrator from various locations -> no go Disabled UAC all together, restart and try again -> no go
I have already uninstalled .Net 4 and reinstalled
If at first you don't succeed try another fix.
What I will try later is disconnect from network, uninstall my AV and then try, I'll let you know how I get on. I do hope this works for you.
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15 May 2013, 15:49 |
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VinculumOne
Lieutenant Junior Grade
Joined: 31 May 2012, 11:21 Posts: 195
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well I know the System.Security.Security exception. It IS caused by missing access rights. I just dunno which ones. Might be network or file access or just to set the process priority or something.
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15 May 2013, 16:15 |
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hestershaun
Crewman
Joined: 11 May 2013, 16:52 Posts: 9
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Doubtful it's file access in this case, I have added the users, administrators, system groups to the file security tab and granted full access to all three groups.
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15 May 2013, 16:37 |
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reg
Lieutenant Junior Grade
Joined: 05 Jul 2008, 07:55 Posts: 212 Location: Germany
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@hesterhaun: I hope it already works? Did you already try to run Supremacy in Win7 compatibilty mode? http://supremacy.square7.ch/wiki/index. ... le=Problem
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18 May 2013, 11:08 |
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